User name & Activation code for your devices are both case sensitive. You can find these on your "My Devices" page.
Please make sure you’ve completed the “Metering App Registration” survey on the “My Surveys” page before following the steps below.
Android Phone / Tablet:
- Login to your sandbox. account and go to "My Devices" page with your Android device.
- Click corresponding link for Phone or Tablet.
- Once installed on to your Home screen, open the device meter app and enter the login credentials as reflected on "My Devices" page (email & password are case sensitive).
- Follow the onscreen instructions and type lower case "v" to Extract Certificate (if applicable).
- Click OK until you're in the meter app and you see a green / Active status.
iPhone / iPad:
- Login to your sandbox. account and go to the "My Devices" page with your iOS device.
- Click & hold down the corresponding link and "Open in new tab" for iPhone or iPad.
- Once the app is downloaded, go to: Settings > General > Device Management and click "Trust VCS Holdings OY"
- Once trusted, Open the device meter app.
- Tap allow and click OK where applicable and "Install" the Profile.
- Follow the onscreen instructions until you see a Green "Active" circle in the app.
- Login to your sandbox. account and go to the "My Devices" page with your Windows PC and click corresponding link for PC.
- Run the program from downloaded file and follow on screen instructions.
- Once complete go to the bottom right of your PC Screen (usually time / date is reflected there). You should be able to view which applications are running and see the Meter icon.
- Click on the meter icon. If you do not have a green circle status let us know.
Should you have any questions or need further help please contact us at: